How quickly can an assessment be arranged?

Some assessments can be arranged within 48 hours, if necessary, at the convenience of the individual’s work schedule and/or the employer’s convenience. A longer time scale is required if medical evidence, reports and consents need to be obtained. Use of email can speed up the process.

Who needs to be present at the assessment?

Usually it is the assessor and the individual being assessed discussing the details of the situation. However, sometimes the Line Manager may be present to answer issues which arise from the employer’s perspective. Sometimes H & S, Occupational Health or Human Resources personnel are present, either for part or all of the assessment. Feedback can be given following the assessment if required.

Where is an assessment usually conducted?

Usually the assessment is conducted at the location that the individual being assessed performs their work, eg sitting at the desk they work from, or in the warehouse where they perform their tasks. If they work in several locations, they will often need to show the assessor all the locations.

If the questions which need to be answered encompass several of the services, what should be arranged?

Sometimes an assessment involves parts of all the Healthywork Ltd services. Therefore the request can be adapted to the situation and one assessment may be able to cover a variety of requirements. We can be flexible and adaptable to specific requests.

If the individual is on long term sick leave, how can they be assessed?

It depends on the circumstances of the sick leave. In many situations it is suitable to conduct assessments whilst the individual is on sick leave, in order to assess what is going on at that stage and to begin planning the return to work process. For instance, it is suitable to conduct an Ergonomic Workstation Assessment, prior to the return to work, so that equipment and other recommendations can be implemented in conjunction with the return to work schedule. These can then be in place from the first day back to work.

Who does the report go to?

The report is sent to the report recipient named on the Referral Form, usually via email or another route if required. This is often the person who initiated the referral. Usually within the report it is requested that the individual also has a copy of the report, as advice and information is enclosed which is useful for them to read and implement.

Who actions the recommendations such as ordering of the equipment?

The referrer should be able to let you know who will be implementing the recommendations. It is usually the employer’s role to do this, and it is usual to discuss the recommendations with all involved, including the assessed individual.