Frequently Asked Questions about Healthywork Services:

How quickly can an assessment be arranged?

Assessments can be arranged within 48 hours at the convenience of the individual and the employer, if urgent, but usually it is within 1-2 weeks once we have received all of the required paperwork. A longer time scale is required if medical evidence, reports and consents need to be obtained. Use of email can speed up the process.

Who needs to be present at the assessment?

The assessor and the individual attend the appointment. The individual can have someone with them, such as a friend, family member or a union representative if they wish.

Where is an assessment usually conducted?

Confidential discussion is held in a meeting room. Then they may go to view the all of the work task locations. We can also conduct some appointments via video call.

If the questions to be answered encompass several of the services, what should be arranged?

An individual may require several of the Healthywork Ltd services. Therefore the request can be adapted to the situation and one assessment may be able to cover a variety of requirements. We can be flexible to specific requests.

If the individual is on long term sick leave, how can they be assessed?

In many situations it is suitable to conduct assessments whilst the individual is on sick leave, in order to assess what is going on at that stage and to begin planning the return to work process. For instance, it is suitable to conduct an Ergonomic Workstation Assessment, prior to the return to work, so that equipment and other recommendations can be implemented in conjunction with the return to work schedule. These can then be in place from the first day back to work.

Who does the report go to?

Sensitive reports which include medical information and complex recommendations are read by the individual first. Any corrections or comments they make are then considered by the assessor. The final copy of the report is then emailed to the person named on the Referral Form. This is usually the person who initiated the referral.

Non-medical reports are emailed directly out. Within the report it is requested that the individual is given a copy of the report. Advice and information is enclosed which is useful for them to read and implement.

Who actions the recommendations such as ordering of the equipment?

The referrer usually establishes who will be implementing the recommendations. It is usually the employer’s role to do this, and it is usual to discuss the recommendations with all involved, including the assessed individual.

ACAS provide further advice about using Occupational Health Services, which may be helpful.

These are the frequently asked questions about Healthywork Services. Contact us if you have further queries.

To find out more get in touch.

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Testimonials

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DSE Risk Assessment Testimonial by EquiLend:

‘The feedback has been excellent and many people have expressed how much they enjoyed meeting you, as well as benefiting from your expertise. Also the report is a lot more comprehensive that I thought so thank you!’ (October 2018) 

 

Chris Reilly

Qualification Curriculum Authority

Healthywork Clients - QCDA

Friendly, helpful and informative, since Healthywork assessed my workstation and advised me, my bad back is better. What more do I need to say?

Mr Sam Morris, Qualification Curriculum Authority, Central london

Ergonomic Assessment Testimonial by Fegans

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Ergonomic Assessment Testimonial by Fegans

Thank you once again for the excellent service you have provided.  Jane was very satisfied with the assessment and I would be happy to recommend you to others needing workstation or other work-place assessments. (December 2017)

Linden Sanders, Operations Director
Fegans

Enable Therapy Services Ltd

Healthywork Clients - Enable Therapy Services

Enable Therapy Services Ltd has used the services of Healthywork Ltd on many occasions over the last 18 months.

We have found their services efficient and their reports excellent.

They continue to be our first choice when requiring vocational related assessments/reports.

Ergonomic Assessments, Functional Capacity Assessments and Vocational Assessments provided in Glocester, Kent, Hertfordshire, Bedfordshire, Nottinghamshire, Derbyshire, Hampshire, West Sussex, Cambridgeshire, Leicestershire, Shropshire and Avon.

Julie Kendall, Wetherby

Faculty of Pharmaceutical Medicine

Healthywork Clients - Top employers

Alison provided workstation assessments and advice during our relocation. Although we are a small organisation it was important to obtain professional and expert help and I would recommend Alison to others without hesitation. (Workstation Risk Assessments and Ergonomic Assessments 2012)

Kathryn Swanston, Chief Executive, Faculty of Pharmaceutical Medicine

HEFCE

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Healthywork Ltd have been extremely helpful over the last year and provided us with a very good service at very short notice.

The quality of their work place assessment reports and recommendations are extremely high. In addition, the employees involved have commented on the extremely helpful knowledge and support provided by the work place assessor.

(Assessments provided in Bristol and Central London).

Sarah de Vere, HR Manager, Higher Education Funding Council for England, based in Bristol
HEFCE

White Label Recruitment Marketing

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Thanks for the (DSE Risk Assessments) report. We’ve already acted on your recommendations, invested in a few key pieces of equipment and changed our (bad) habits. So thanks for helping us to proactively stay healthy or keep our legacy issues in check!

(January 2018)

Tracey Anderson
White Label Recruitment Marketing

OTAL Ltd

An Ergonomic Assessment provided by Healthywork was well worth the money. The chair has been set up correctly, and is now more comfortable for the user and we have purchased the desktop equipment they suggested and this along with correct layout and improved positioning has really helped towards resolving the discomfort experienced.

Linda Marston Human Resource Manager OTAL Limited - HO Birmingham Innovative solutions to and from West Africa

Sensory Dimensions

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Many thanks indeed for the report.  Very thorough and a lot for us to do to help our member of staff.

I really appreciate the quick turn around.  (May 2017)

Simon Hails
Sensory Dimensions

GMG Color Ltd

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‘I contacted Alison a couple of months ago and she came up to see me and my team quite recently, Alison was very thorough with everyone, some people needed an hour with her others just 10 minutes, however everybody got something out of her visit, the visit was informative but not long winded and not rushed.

I was also very impressed with the level of information supplied for each individual after the visit, which has enabled me to order what was needed (however I could have done without the cost this involved!!).

Overall I would highly recommend Alison and Healthywork Ltd’. (June 2017)

Ian Probert
GMG Color Ltd