Frequently Asked Questions about Healthywork Services:

How quickly can an assessment be arranged?

Assessments can be arranged within 48 hours at the convenience of the individual and the employer. A longer time scale is required if medical evidence, reports and consents need to be obtained. Use of email can speed up the process.

Who needs to be present at the assessment?

The assessor and the individual attend the appointment. The individual can have someone with them, such as a friend, family member or a union representative if they wish.

Where is an assessment usually conducted?

Confidential discussion is held in a meeting room. Then they may go to view the all of the work task locations.

If the questions  to be answered encompass several of the services, what should be arranged?

An individual may require several of the Healthywork Ltd services. Therefore the request can be adapted to the situation and one assessment may be able to cover a variety of requirements. We can be flexible to specific requests.

If the individual is on long term sick leave, how can they be assessed?

In many situations it is suitable to conduct assessments whilst the individual is on sick leave, in order to assess what is going on at that stage and to begin planning the return to work process. For instance, it is suitable to conduct an Ergonomic Workstation Assessment, prior to the return to work, so that equipment and other recommendations can be implemented in conjunction with the return to work schedule. These can then be in place from the first day back to work.

Who does the report go to?

Sensitive reports which include medical information and complex recommendations are read by the individual first. Any corrections or comments they make are then considered by the assessor. The final copy of the report is then emailed to the person named on the Referral Form. This is usually the person who initiated the referral.

Non-medical reports are emailed directly out. Within the report it is requested that the individual is given a copy of the report. Advice and information is enclosed which is useful for them to read and implement.

Who actions the recommendations such as ordering of the equipment?

The referrer usually establishes who will be implementing the recommendations. It is usually the employer’s role to do this, and it is usual to discuss the recommendations with all involved, including the assessed individual.

ACAS provide further advice about using Occupational Health Services, which may be helpful.

These are the frequently asked questions about Healthywork Services. Contact us if you have further queries.

To find out more get in touch.

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Testimonials

DSE Risk Assessment Testimonial by EquiLend

DSE Risk Assessments for EquiLend

DSE Risk Assessment Testimonial by EquiLend:

‘The feedback has been excellent and many people have expressed how much they enjoyed meeting you, as well as benefiting from your expertise. Also the report is a lot more comprehensive that I thought so thank you!’ (October 2018) 

 

Chris Reilly

FCE testimonial by Snows Group

FCE testimonial by Snows Group

FCE testimonial by Snows Group

We are extremely impressed with the service you have provided and will definitely keep your details on file for any future issues. (November 2011)

Samantha Cheesman Group HR Officer, Snows Group

David Higham Associates

They (the employees) were all happy with the work you did on the day you came in. Thanks a lot for your help. (Workstation Risk Assessments, November 2011)

Tine Nielsen David Higham Associates

Watford Borough Council

Thanks very much for the (Functional Capacity) report which we have found extremely useful

Nicola Sharp

White Label Recruitment Marketing

Ergonomic Assessment Functional Capacity Assessment Evaluation DSE Assessment Workstation Milton Keynes Cambridge Oxford North London - white label

Thanks for the (DSE Risk Assessments) report. We’ve already acted on your recommendations, invested in a few key pieces of equipment and changed our (bad) habits. So thanks for helping us to proactively stay healthy or keep our legacy issues in check!

(January 2018)

Tracey Anderson
White Label Recruitment Marketing

GMG Color Ltd

Ergonomic Assessment Functional Capacity Assessment Evaluation DSE Assessment Workstation Milton Keynes Cambridge Oxford North London - gmg

‘I contacted Alison a couple of months ago and she came up to see me and my team quite recently, Alison was very thorough with everyone, some people needed an hour with her others just 10 minutes, however everybody got something out of her visit, the visit was informative but not long winded and not rushed.

I was also very impressed with the level of information supplied for each individual after the visit, which has enabled me to order what was needed (however I could have done without the cost this involved!!).

Overall I would highly recommend Alison and Healthywork Ltd’. (June 2017)

Ian Probert
GMG Color Ltd

Somek and Associates

I have known and worked with Alison Biggs of Healthywork since 2003. I have always found her to be extremely professional and committed any work project, and very knowledgeable about her specialist field.

Ergonomic Assessments and Functional Capacity Assessments for Medico-legal cases provided in Essex, Hertfordshire, Oxfordshire, Northamptonshire and London.

Alison Somek

HEFCE

Healthywork Ltd have been extremely helpful over the last year and provided us with a very good service at very short notice.

The quality of their work place assessment reports and recommendations are extremely high. In addition, the employees involved have commented on the extremely helpful knowledge and support provided by the work place assessor.

(Assessments provided in Bristol and Central London).

Sarah de Vere, HR Manager, Higher Education Funding Council for England, based in Bristol
HEFCE

ARK Schools

Ergonomic Assessments at ARK in London and at one of the Academies in Elephant and Castle, South london, assessing the ergonomic needs of teachers.

ARK Schools, based in Central london

Atos Healthcare

Alison has provided a regular service to Atos Healthcare since July 2007. She is professional, flexible and delivers to timescales and her services have been valued by us and our customer Royal Mail.

Mrs Santu Bhudia, Atos Healthcare