Occupational Health Assessments at work

Occupational Health Assessments at work are required when there are health issues. Commonly, back pain and other painful or fatigue inducing conditions, but also for neurological, heart and respiritory conditions and for mental health or memory concerns.

It may be that an employee is struggling to do the work tasks due to various reasons, such as:

  • An injury occurred, recently.
  • Diagnosed with a new medical condition.
  • Age-related aches and pains.
  • Awaiting treatment, such as surgery.
  • Have been on sick leave, so have not done the tasks for some time.
  • Experiencing stress or another mental health difficulty.
  • Memory and concentration difficulties.

Costs of ill health and injury

Injuries and ill health in workers in Great Britain cost around 16.2 billion in 2018/19. (2018 prices)

£10.6 billion – ill health and £5.6 billion – injury.

£3.16 billion (20%) costs to employers. £9.56 billion (59%) costs to individuals. The rest, £3.5 billion (22%) costs to government. See HSE Costs to Britain report 

Poor mental health costs UK employers up to £45 billion a year (reported dated January 2020) before the coronavirus pandemic.

Fit Note and Reasonable Adjustments

Employers may have correspondence from the individual’s GP. A ‘Fit Note’ may have been completed by the GP indicating the individual ‘may be fit for work’. It may indicate that ‘reasonable adjustments’ under the Equality Act 2010 are required, such as a phased return to work, altered hours, amended duties or workplace adaptations.

An employee may be working, but with a medical condition so ‘reasonable adjustments’ may also apply.

Specialist medical letters may be available and appointments may be ongoing for treatment and rehabilitation. Healthcare may be provided by NHS services or privately.

Generally the GP cannot provide an opinion on what the individual worker can or cannot do, as this requires specialist assessment by a workplace health specialist service, often known under the ‘umbrella term’ of an Occupational Health Service.

Individuals require an indepth personalised Occupational Health Assessment to review their medical situation, what symptoms they experience, what activities and postures they can and cannot do. The assessor should have a good understanding of what the job role involves, from the employer and the individual themselves. How many minutes per day the individual has to be in different postures and  perform specific tasks.

Types of Occupational Health Services

Occupational Health Services may be available internally, within your organisation or they may be contracted in.

The services can vary greatly.

Some may have a team of health professionals available to advise and provide a service on many different matters.

From prevention advice and treatments, such as flu vaccinations, pre-employment medicals, healthy lifestyle advice etc.

To the other end of the scale, providing complex case management advice and assessments. Such as assessing physical ability to perform tasks, mental health assessments, reasonable adjustments and advice on decisions such as ill health retirement (IHR) etc.

Some Occupational Health teams consist of OH specialist nurses and doctors, known as Occupational Health Physicians. Only a doctor can diagnose a health condition. Often the GP or NHS /private specialist service doctors will have done this.

The team can also include physiotherapists, psychologists, occupational hygienists and occupational therapists.

Generally the team will have a wide skill mix, due to their past work roles, so they can compliment each others range of expertise.

Some work from their own premises, holding appointments away from the workplace. Others conduct their services at the workplace.

Occupational Therapists

Occupational Health Services are also delivered by smaller uni-professional teams.  Health Care Professionals can advise on work and health matters, where it falls within their expertise.

Occupational Therapists are experts in assessing physical and mental health, function and ability. They can also look at the job task area to perform detailed more assessments of the job demands, including the environment and equipment in use. This can assist when deciding on solutions and reasonable adjustments which are required.

Occupational Therapists find practical solutions so individual’s can be independent in activities and work to their full potential.

Occupational Health Assessments at work

The type of Occupational Health Assessment will depend on the individual’s health need and what job they perform. There are a number of options:

For sedentary workers with physical issues:

A DSE Risk Assessment may be sufficient for an individual with recently experienced intermittent aches and pains, not requiring longer term treatment or diagnosis.  It may be the symptoms are related to the seating in use and postures adpted for performing tasks.

An Ergonomic Assessment of a workstation is required for an individual with more ongoing health /medical issues often affecting the hands, arms, shoulders, neck and back. They may have had a DSE Risk Assessment prior to this assessment and issues have not resolved. This assessment is in more depth than a DSE Risk Assessment.  eg They need measuring for a different chair or other equipment like a different mouse or keyboard.

For Active Workers with physical issues:

For workers who perform physically active jobs, a Functional Capacity Evaluation will find out if they can do the physical tasks, such as standing for long periods of the day and performing manual handling tasks.

Remember: A physical health issue, can also have a mental health impact and the other way around! An in-depth Occupational Health Assessment will consider all of the impact on the individual and provide practical advice.

For workers with Mental health or Cognitive issues:

For workers who have mental health needs, a Mental Health Assessment will find out more about their health situation and advice on their ability to perform their work tasks.

Those individuals experiencing cognitive changes, and memory issues, concentration difficulites, a Cognitive Assessment can assess they ability to perform tests and advise on their ability to perform work tasks.

Management Training & Support

Also, management require training and support so they feel confident in supporting the health needs of their team.

For example, Business In the Community (BITC) have a Musculoskeletal Health Toolkit for Employers & also a Mental Health Toolkit for Employers both of which are a useful resources and they have many more.

Open conversations with individuals and flexibility in the working pattern to allow them to attend appointments, will all help. If they are better supported in their health & wellbeing needs, they will be happier and perform better!

Benefits of supporting wellbeing

There is a business case and a moral case when considering supporting individuals’ wellbeing.  Employers have a Duty of Care to their employees.

The business benefits from reduction in sickness absence costs and recruitment costs (including interview and  training of new employees). It also can reduce strain on the rest of the team.

Occupational Health Assessments at work

See the range of  Healthywork’s  Occupational Health Services (held Face to Face or some can be held via Video call)

See our Case Studies:

Ergonomic Assessment in an Office Role Case Study

Ergonomic Assessment of a Teacher Case Study

Ergonomic Assessment & Return-to-Work Case Study

Mental Health Assessment Case Study

Manual Handling & Ergonomics Training Case Study

See our blog articles related to this topic:

Contact Us for further advice and a quotation.

See our Useful Links page which includes diagnosis specific advice from organisations which can help.

The information, including but not limited to, text, graphics, images and other material contained on this website are for informational purposes only and is not to be used or relied on for any diagnostic or treatment purposes. The purpose of this website is to promote broad consumer understanding and knowledge of various health topics. This information is not intended to be patient education, does not create any patient-physician relationship, and it is not intended to be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment and before undertaking a new health care regime, and never disregard professional medical advice or delay in seeking it because of something you have read on this website.

Healthywork Ltd does not recommend or endorse any specific tests, physicians, products, procedures, opinions or other information that may be mentioned on this website. Reliance on any information appearing on this website is solely at your own risk.

Occupational Health Assessments at Work

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CRF Institute/Britains Top Employers

Our visit from Alison was an eye-opener. We thought that we knew what we were doing but every single team member learned something new. We learned how to use our equipment properly, we learned how to sit properly and we have all made adjustments to how we work since her visit. Everyone in the team has given feedback since that they are more comfortable in their daily work, and one person who has been in pain for months has changed her position and is now pain-free. Alison is friendly, easy to work with and great value for money. As manager, I thought that I would have to invest in a lot of new equipment but the reality is simply that we weren’t using what we had properly. I would definitely use Alison again and will write a workstation assessment into our on-boarding process for any new employees joining our team.

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Ergonomic Assessment testimonial by Capita

Ergonomic Assessment testimonial by Capita

I would have absolutely no hesitation in recommending Alison Biggs from Healthywork Ltd. The reason is simple: she will provide the service that you require.

Healthywork delivered approx 750 Ergonomic Assessment to the customer Royal Bank of Scotland, and other companies in the RBS group such as Direct Line, NIG Insurance, Churchill Insurance, Coutts & Drummonds. Assessments were conducted all over the UK as bank branch and regional office assessments were required.

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Watford Borough Council

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Thanks very much for the (Functional Capacity) report which we have found extremely useful

Nicola Sharp

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The feedback from the staff is very positive and they all found it very interesting. (DSE Risk Assessments and Ergonomics Education sessions).

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Survey feedback following a DSE Assessment

Well worth having a trained professional actually observe you at your workspace as small adjustments can improve comfort and health.

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Sensory Dimensions

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Many thanks indeed for the report.  Very thorough and a lot for us to do to help our member of staff.

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It (The DSE Assessment) provided some invaluable advice and recommendations to help make my workstation more comfortable and prevent future injury.


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Friendly, helpful and informative, since Healthywork assessed my workstation and advised me, my bad back is better. What more do I need to say?

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