Mental Health Assessment – Case Study

Mental Health Assessment

This Mental Health Assessment Case Study  shows the positive outcome when Occupational Health Services are utilised.

The Need:

A young man was struggling with his work tasks. His employer was aware that he  had a history of anxiety and depression symptoms. They had implemented support services via their own EAP for private “talking therapy” input, alongside any NHS services that were available.

Work task issues were ongoing and a Performance Improvment Plan had been in place for several months, so he was referred for a Occupational Health Mental Health Assessment.

The Objective:

To assess the individual and his work tasks with a view to making recommendations about reasonable adjustments under the Equality Act 2010.

The Input:

The Mental Health Assessment was performed.

The health situation was discussed. The past medical history, personal circumstances and the current symptoms with treatments being pursued were established. Side effects of medication were also considered, such as fatigue due to sleeplessness. Other health needs, including any physical health issues were also discussed.

Standardised questionnaires were also conducted to establish current levels of anxiety and depression symptoms. A suicide and self harm risk assessment was conducted, to establish if urgent medical support was required.

The work tasks and the performance of them was discussed. Specific examples of work situations and difficulties experienced were reviewed.

Further standardised assessments around stress, or other learning needs, such as dyslexia were also conducted.

The Solutions:

A detailed report was produced, which the employee was able to ‘review before release’ to the employer.

Recommendations for the immediate working situation were advised upon. No urgent medical assistance was required, but a reduction in working hours was recommended, to assist the individual to manage some of the symptoms they were experiencing.

Re-referral to specialist “talking therapy” services for treatment and support was also recommended. Self-help and condition management information was provided.

The employer was provided with specific answers to their questions. The report included detail to explain specific work circumstances that had arisen.

Reasonable adjustment recommendations included additional breaks in the working day and time to attend appointments was set up.

Health support meetings and the use of a WRAP and other govement support, such as Access to Work mental health support in the workplace could be pursued.

More regular 1:1 meetings with the line manager to review performance of work tasks were recommended.

Practical suggestions around task performance were suggested, such as using ‘To Do’ lists,  checklists, breaking down tasks to ‘bite size’. Writing down verbal instructions. Using Apps and other task organisational software.  Taking written information to meetings could also assist with reducing the levels of anxiety and performance difficulties noted.

The Result:

The individual had been able to discuss their health situation in depth with a healthcare professional and also its impact in relation to their work, so this had helped greatly.

They were able to pursue support and assistance suggestions to help them to better manage their mental health.

Their personal situation was now more fully understood by the employer and led to additional health and work task support and understanding.

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Mental Health Assessment – Case Study

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Faculty of Pharmaceutical Medicine

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Alison provided workstation assessments and advice during our relocation. Although we are a small organisation it was important to obtain professional and expert help and I would recommend Alison to others without hesitation. (Workstation Risk Assessments and Ergonomic Assessments 2012)

Kathryn Swanston, Chief Executive, Faculty of Pharmaceutical Medicine

Enable Therapy Services Ltd

Healthywork Clients - Enable Therapy Services

Enable Therapy Services Ltd has used the services of Healthywork Ltd on many occasions over the last 18 months.

We have found their services efficient and their reports excellent.

They continue to be our first choice when requiring vocational related assessments/reports.

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Alison @healthywork provided a very comprehensive report with recommendations to suit our clients needs. A very professional service.

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Our visit from Alison was an eye-opener. We thought that we knew what we were doing but every single team member learned something new. We learned how to use our equipment properly, we learned how to sit properly and we have all made adjustments to how we work since her visit. Everyone in the team has given feedback since that they are more comfortable in their daily work, and one person who has been in pain for months has changed her position and is now pain-free. Alison is friendly, easy to work with and great value for money. As manager, I thought that I would have to invest in a lot of new equipment but the reality is simply that we weren’t using what we had properly. I would definitely use Alison again and will write a workstation assessment into our on-boarding process for any new employees joining our team.

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FCE testimonial by Snows Group

FCE testimonial by Snows Group

FCE testimonial by Snows Group

We are extremely impressed with the service you have provided and will definitely keep your details on file for any future issues. (November 2011)

Samantha Cheesman Group HR Officer, Snows Group

Survey feedback following a DSE Assessment

It (The DSE Assessment) provided some invaluable advice and recommendations to help make my workstation more comfortable and prevent future injury.

Anonymous

Jan 2018

Anonymous

HEFCE

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Healthywork Ltd have been extremely helpful over the last year and provided us with a very good service at very short notice.

The quality of their work place assessment reports and recommendations are extremely high. In addition, the employees involved have commented on the extremely helpful knowledge and support provided by the work place assessor.

(Assessments provided in Bristol and Central London).

Sarah de Vere, HR Manager, Higher Education Funding Council for England, based in Bristol
HEFCE

Ergonomic Assessment Testimonial by Fegans

Ergonomic Assessment Fegans

Ergonomic Assessment Testimonial by Fegans

Thank you once again for the excellent service you have provided.  Jane was very satisfied with the assessment and I would be happy to recommend you to others needing workstation or other work-place assessments. (December 2017)

Linden Sanders, Operations Director
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Friendly, helpful and informative, since Healthywork assessed my workstation and advised me, my bad back is better. What more do I need to say?

Mr Sam Morris, Qualification Curriculum Authority, Central london

David Higham Associates

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They (the employees) were all happy with the work you did on the day you came in. Thanks a lot for your help. (Workstation Risk Assessments, November 2011)

Tine Nielsen David Higham Associates