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Workstation Assessment of Office Tasks – Case Study

This Workstation Assessment of Office Tasks Case Study  shows the positive outcome when Occupational Health Services are utilised.

The Need:

An office based employee in Birmingham was experiencing shoulder pain for more than one year. She was currently working but was very uncomfortable and consequently suffering pain and discomfort constantly. She was pursuing treatment with a Physiotherapist and performing daily exercises at home.

The Objective: 

An Ergonomic Assessment was required of the workstation where she conducted her work tasks. This assessment falls under the DSE Regulations 1992. 

The Solution:

The medical situation were discussed and advice was given on future management and working practices, such as considering micro breaks, pacing and other pain management principles.

The workstation was assessed in the office, which involved assessing the desk (height and suitable size), the office chair (unlocking levers on the chair were adjusted for her build and for more movement to be gained when using the chair), computer equipment in use (screen height and distance and keyboard and mouse positioning so arms remain by her side) and layout and optimal functioning of the equipment when performing other tasks (paperwork positioning for reading and writing, phone usage). Also the performance of other tasks were assessed and the task mix and the taking of breaks (break reminder systems) and postural changes were discussed.

An advice sheet (Healthywork hand-out) was provided to summarise the recommendations made and to provide the main points to consider when setting up the work area.

A full written report was compiled after the visit, summarising each factor of the work area and any recommendations. This included recommending reasonable adjustments, such as furniture (footrest, monitor riser, chair if required) and desk top items to make her more comfortable as applicable. Listing the specific products and the supplier details.

The Result: 

The equipment was purchased and the employee was able to implement the advice and recommendations. Consequently she was able to manage her medical condition more easily and was more comfortable.

Workstation Assessment of Office Tasks – Case Study

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FCE testimonial by WTW

FCE testimonial by WTW

FCE testimonial by WTW

I met with our client, Electrolux on Friday to review all their services and they couldn’t praise your recent report highly enough.  It is enabling them to work with the employee much more constructively. They advised that they will not hesitate to use your services again – so thank you so much.

 

 

Kate Barnes, Commercial Manager
Willis Towers Watson

HTG Trading (trading as Hubbard)

Healthywork Clients - Hubbard

If you use Healthywork you will receive an unbiased, factual assessment on an individual and their circumstances, constructed in such a way that is helpful to both parties.

Malcolm Paxman

Viridor Ltd

I found today’s assessment very helpful indeed, and am trying my best to keep my keyboard as close to me as possible – makes a big difference when I do, it’s even increased my speed and accuracy, lol.

Also, and more to the point, the pain in my back hasn’t got any worse today, and I haven’t used the wrist support, so having my arms supported (on arm rests) is clearly doing something for them already.

V. Jones Viridor Ltd

KMG Health Partners Ltd

Healthywork Clients - KMG

Alison Biggs has been a Specialised Assessor on KMG Health Partners roster since its UK inception in 2004. We highly recommend her based on her knowledge, skills, diversity, quality and client / customer care. She has also been extremely flexible with scheduling and geographic locations. You can expect positive outcomes from accessing her service.

Ergonomic Assessments, Functional Capacity Evaluations and Job Demands Analysis for clients over the UK: including, Devon, Bristol, Kent, London, Berkshire, Wiltshire, Bedfordshire, Stoke-on-Trent, Yorkshire and Northern Ireland.

Gail Kovacs

Enable Therapy Services Ltd

Healthywork Clients - Enable Therapy Services

Enable Therapy Services Ltd has used the services of Healthywork Ltd on many occasions over the last 18 months.

We have found their services efficient and their reports excellent.

They continue to be our first choice when requiring vocational related assessments/reports.

Ergonomic Assessments, Functional Capacity Assessments and Vocational Assessments provided in Glocester, Kent, Hertfordshire, Bedfordshire, Nottinghamshire, Derbyshire, Hampshire, West Sussex, Cambridgeshire, Leicestershire, Shropshire and Avon.

Julie Kendall, Wetherby

CHP Consulting

Healthywork Clients - CHP Consulting

When standard instructions on worstation ergonomics didn’t result in any improvement in back pain, Alison provided expert professional guidance. This was constructive, practical and demonstrated the value of experience in this area.

Mr Antony Moss

GMG Color Ltd

Ergonomic Assessment Functional Capacity Assessment Evaluation DSE Assessment Workstation Milton Keynes Cambridge Oxford North London - gmg

‘I contacted Alison a couple of months ago and she came up to see me and my team quite recently, Alison was very thorough with everyone, some people needed an hour with her others just 10 minutes, however everybody got something out of her visit, the visit was informative but not long winded and not rushed.

I was also very impressed with the level of information supplied for each individual after the visit, which has enabled me to order what was needed (however I could have done without the cost this involved!!).

Overall I would highly recommend Alison and Healthywork Ltd’. (June 2017)

Ian Probert
GMG Color Ltd

AME

Healthywork Clients - AME

Alison has carried out 100s of assessments for AME some of which have involved multi disciplinary work with other stakeholders such as physiotherapists, computer technicians. Her work with the NHS and medical knowledge has brought an enhanced level of credibility to the work based employment assessment that she undertakes.

Clients trust her, she is diplomatic and highly professional at all times even when placed under considerable pressure to meet tight deadlines and juggle conflicting priorities.

Andy Taylor, Access Made Easy

DSE Risk Assessment Testimonial by EquiLend

DSE Risk Assessments for EquiLend

DSE Risk Assessment Testimonial by EquiLend:

‘The feedback has been excellent and many people have expressed how much they enjoyed meeting you, as well as benefiting from your expertise. Also the report is a lot more comprehensive that I thought so thank you!’ (October 2018) 

 

Chris Reilly

Survey feedback following a DSE Assessment

It (The DSE Assessment) provided some invaluable advice and recommendations to help make my workstation more comfortable and prevent future injury.

Anonymous

Jan 2018

Anonymous