Ergonomic Assessment & Return-to-Work – Case Study

This Ergonomic Assessment & Return-to-Work Case Study  shows the positive outcome when Occupational Health Services are utilised.

The Need:

A lady was working with neck pain, aches in her wrists and upper arm pain. This had worsened despite previous assessments and adjustments in the workplace. She was on long term sick leave, for more than 1 year and wanted to return to work.

The Objective:

To assess the work tasks and the employee, with a view to her returning to work with suitable adjustments and a graduated return to work programme. Therefore an Ergonomic Assessment and Return to work programme were required. This assessment falls under the DSE Regulations 1992 and Equality Act 2010, to consider reasonable adjustments in the workplace in order to rehabilitate an employee back to work.

The Solution:

The lady attended her workplace for the assessment. The medical problems were discussed and advice was given on future health management.

The workstation was assessed, which involved assessing the desk, chair, computer equipment in use and optimal layout of the equipment when performing various tasks.

Also the performance of other tasks were assessed and the task mix and the taking of breaks and postural changes were discussed.

Lighting and other environmental factors were also considered. Improvements that could be made during the assessment were conducted.

A return to work plan was agreed with the lady and with the manager, to re-introduce her to work and to gradually increase her hours over the following weeks.

It was important that she did not return until the assessment recommendations were in place. Follow ups were also recommended to support her in the return to work process.

An advice sheet was provided to summarise the recommendations made and to provide the main points to consider when setting up the work area.

A full written report was compiled after the visit, summarising each factor of the work area and the recommendations. This included recommending suitable furniture and desk top items to make her more comfortable. Listing the specific products and the supplier details. Also detailing a specific plan of hours for her to commence.

The Result:

The equipment was purchased and the lady was able to return to work and gradually increase her hours.

She was able to implement the advice and recommendations.

She gained more understanding regarding managing her medical condition when performing work tasks.

Several follow up visits were conducted to provide further support, advice about increasing her work hours. Overall, contact was maintained for a further 14 months.

This lady is now working full time, managing her condition successfully and knows what her working abilities, needs and solutions are.

See our other Case Studies:

Ergonomic Assessment in an Office Role Case Study

Ergonomic Assessment of a Teacher Case Study

Ergonomic Assessment of Office Tasks Case Study

Also see our blog articles related to this service:

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Ergonomic Assessment & Return-to-Work – Case Study

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Testimonials

Sensory Dimensions

Ergonomic Assessment Functional Capacity Assessment Evaluation DSE Assessment Workstation Milton Keynes Cambridge Oxford North London - sensory

Many thanks indeed for the report.  Very thorough and a lot for us to do to help our member of staff.

I really appreciate the quick turn around.  (May 2017)

Simon Hails
Sensory Dimensions

Survey feedback following a DSE Assessment

Well worth having a trained professional actually observe you at your workspace as small adjustments can improve comfort and health.

Sept 2017

Anonymous

Viridor Ltd

I found today’s assessment very helpful indeed, and am trying my best to keep my keyboard as close to me as possible – makes a big difference when I do, it’s even increased my speed and accuracy, lol.

Also, and more to the point, the pain in my back hasn’t got any worse today, and I haven’t used the wrist support, so having my arms supported (on arm rests) is clearly doing something for them already.

V. Jones Viridor Ltd

FCE testimonial by Snows Group

FCE testimonial by Snows Group

FCE testimonial by Snows Group

We are extremely impressed with the service you have provided and will definitely keep your details on file for any future issues. (November 2011)

Samantha Cheesman Group HR Officer, Snows Group

Enable Therapy Services Ltd

Healthywork Clients - Enable Therapy Services

Enable Therapy Services Ltd has used the services of Healthywork Ltd on many occasions over the last 18 months.

We have found their services efficient and their reports excellent.

They continue to be our first choice when requiring vocational related assessments/reports.

Ergonomic Assessments, Functional Capacity Assessments and Vocational Assessments provided in Glocester, Kent, Hertfordshire, Bedfordshire, Nottinghamshire, Derbyshire, Hampshire, West Sussex, Cambridgeshire, Leicestershire, Shropshire and Avon.

Julie Kendall, Wetherby

Qualification Curriculum Authority

Healthywork Clients - QCDA

Friendly, helpful and informative, since Healthywork assessed my workstation and advised me, my bad back is better. What more do I need to say?

Mr Sam Morris, Qualification Curriculum Authority, Central london

CHP Consulting

Healthywork Clients - CHP Consulting

When standard instructions on worstation ergonomics didn’t result in any improvement in back pain, Alison provided expert professional guidance. This was constructive, practical and demonstrated the value of experience in this area.

Mr Antony Moss

ARK Schools

Healthywork Clients - Capital Group

Ergonomic Assessments at ARK in London and at one of the Academies in Elephant and Castle, South london, assessing the ergonomic needs of teachers.

ARK Schools, based in Central london

HEFCE

HEFCE logo

We all enjoyed our recent training update, it was really useful and informative. I have completed 2 ergonomic assessments since the training and I found it really helped.

(Ergonomic Training delivered, 2012)

Judith Fowler, Assistant Facilities Manager, HEFCE

Ergonomic Assessment testimonial by Capita

Ergonomic Assessment testimonial by Capita

Ergonomic Assessment testimonial by Capita

I would have absolutely no hesitation in recommending Alison Biggs from Healthywork Ltd. The reason is simple: she will provide the service that you require.

Healthywork delivered approx 750 Ergonomic Assessment to the customer Royal Bank of Scotland, and other companies in the RBS group such as Direct Line, NIG Insurance, Churchill Insurance, Coutts & Drummonds. Assessments were conducted all over the UK as bank branch and regional office assessments were required.

Fiona Colegrave