Workstation Risk Assessment –  Healthywork Assessment Outcome Measures Feedback from individuals assessed during 2013

Survey

Individuals who were referred for a DSE Assessment were given feedback forms to complete immediately following their workstation risk assessment. The feedback was completed on an anonymous basis.

Individuals were asked to rate their response in three areas:

  1. To rate their workstation positioning knowledge before and after the assessment on a scale of 0-10, where 0 is ‘no knowledge’ and 10 is ‘very knowledgeable’.
  2. To rate their comfort before and after the assessment on a scale of 0-10, where 0 is ‘no comfort’ and 10 is ‘very comfortable’.
  3. To rate their chair adjustment knowledge before and after the assessment on a scale of 0-10, where 0 is ‘no knowledge’ and 10 is ‘very knowledgeable’.

Results

On all feedback forms, respondents had reported an increase in knowledge/comfort.

The workstation positioning knowledge rating prior to the assessment was an average score of 30%, after the assessment it was an average score of 82%, thus an increase of knowledge by 52%

The average comfort rating prior to the assessment was an average score of 44%, after the assessment it was an average score of 71%, thus an improvement in comfort by 27%

The chair adjustment knowledge rating prior to the assessment was an average score of 24%, after the assessment it was an average score of 82%, thus an increase of knowledge by 58%

Other comments made:

‘That was very helpful. Thanks!’

‘Very useful!’                       ‘Very Helpful, Thank you!’

‘I expect this (comfort) to improve after I make changes’ (20% comfort rate prior assessment increased to 60% comfort rate post assessment).

‘Desk to be adjusted so will know more once this is done’ (Comfort TBC).

‘Unsure what the mid to long term effects will be on my back after adjusting my chair’ (30% comfort rate prior to assessment, increased to 50% comfort rate post assessment).

What are the benefits of a Workstation Risk Assessment?
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Our visit from Alison was an eye-opener. We thought that we knew what we were doing but every single team member learned something new. We learned how to use our equipment properly, we learned how to sit properly and we have all made adjustments to how we work since her visit. Everyone in the team has given feedback since that they are more comfortable in their daily work, and one person who has been in pain for months has changed her position and is now pain-free. Alison is friendly, easy to work with and great value for money. As manager, I thought that I would have to invest in a lot of new equipment but the reality is simply that we weren’t using what we had properly. I would definitely use Alison again and will write a workstation assessment into our on-boarding process for any new employees joining our team.

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Well worth having a trained professional actually observe you at your workspace as small adjustments can improve comfort and health.

Sept 2017

Anonymous

HEFCE

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Healthywork Ltd have been extremely helpful over the last year and provided us with a very good service at very short notice.

The quality of their work place assessment reports and recommendations are extremely high. In addition, the employees involved have commented on the extremely helpful knowledge and support provided by the work place assessor.

(Assessments provided in Bristol and Central London).

Sarah de Vere, HR Manager, Higher Education Funding Council for England, based in Bristol
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When standard instructions on worstation ergonomics didn’t result in any improvement in back pain, Alison provided expert professional guidance. This was constructive, practical and demonstrated the value of experience in this area.

Mr Antony Moss

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Alison provided workstation assessments and advice during our relocation. Although we are a small organisation it was important to obtain professional and expert help and I would recommend Alison to others without hesitation. (Workstation Risk Assessments and Ergonomic Assessments 2012)

Kathryn Swanston, Chief Executive, Faculty of Pharmaceutical Medicine