What is a Workstation Assessment?

What is a Workstation Assessment?

A Workstation Assessment is usually another term for a DSE Risk Assessment or an Ergonomic Assessment.

workstation assessmentA Workstation/DSE Risk Assessment is essential for anyone who uses Display Screen Equipment (DSE) as part of their job. The are also known as DSE Self-assessments or VDU (Visual Display Unit) Assessments.

H & S Legislation

Current legislation such as the Health and Safety at Work Act 1974 states that the employer has a responsibility to make the workplace safe for their employees.

Apart from their legal duty, working practices that risk causing injury or prevent recovery in an injured worker affect productivity of an overall workforce.

A DSE Risk Assessment is required for each worker under the DSE Regulations 1992/2002. The DSE Risk Assessment will review all of the tasks performed at the DSE workstation. It is a process to identify risks that may affect the health of the user. It includes looking at the keyboard, mouse, display screen, desk, chair, footrest and the working environment.

The HSE website has an Office Risk Assessment Tool. There is information about a DSE Risk Assessment and a DSE Risk Assessment Checklist.

A DSE Risk Assessment is essentially an Ergonomic Assessment.

Definition of Ergonomics

The definition of Ergonomics by the UK Chartered Institute of Ergonomics & Human Factors (CIEHF) is:

“Ergonomics is the scientific discipline concerned with the understanding of interactions among humans and other elements of a system, and the profession that applies theory, principles, data and methods to design in order to optimise human well-being and overall system performance.” International Ergonomics Association 

The terms ‘ergonomics’ and ‘human factors’ can be used interchangeably, although ‘ergonomics’ is often used in relation to the physical aspects of the environment, such as workstations and control panels. ‘Human factors’ is often used in relation to wider system in which people work.

Ergonomics is matching the job to the worker and the product to the user. See the HSE information about Human Factors & Ergonomics. 

Performing a Workstation DSE Risk Assessment

Some employers conduct their own DSE Risk Assessments, possibly using paperwork from HSE. They may have their own policy regarding DSE and their own trained assessors. Some assessments can be conducted electronically using videos to educate users to complete their own DSE Risk Assessment, known as self-assessment.

A DSE Risk Assessment includes a checklist of all aspects of the office workstation. There are various checklists available but it is necessary to ensure that the checklist covers all aspects of the workstation and environment.

A DSE Risk Assessment should not just be a ‘tick box’ exercise. Poorly set up workstations can lead to pain in the back, neck, shoulder and arms. Also fatigue and eyestrain. Therefore the assessment should be conducted at least once a year.

After the Workstation Assessment

Once the Workstation/DSE Risk Assessment has been completed, recommendations are made. The individual may need the following actions:

  • A footrest
  • A monitor riser
  • Move the monitor(s) touching centrally
  • A platform for paperwork over the keyboard
  • Conduct a more in-depth Ergonomic Assessment with a specialist assessor if they cannot get comfortable or they have medical needs

Healthywork DSE Risk Assessment

We have developed a detailed DSE Risk Assessment checklist. This includes all of the basic information usually included on a checklist (under the DSE Regulations 2002 from HSE) but also additional best practice ergonomic advice. It includes educating and training each individual user so they are knowledgeable about their personal requirements.

Our DSE Risk Assessment will provide to each individual:

  • A hand-out to help with setting up the workstation in the correct order. The hand-out is a good memory aid for future setting up. Get the upper body at the correct sitting height before considering the footrest or desk height requirements.
  • Education about what good posture really is, what it feels like and why they need to achieve this.
  • Show what adjustments  are available on their office chair. Also what they need for their own dimensions. Lumbar height and seat depth etc.
  • How to make the adjustments including practical tips. eg use reams of paper as a footrest or under a monitor as a temporary solution. Set up ‘single click’ on the mouse to reduce risk of RSI in the wrist.
  • Encourage them to stop ‘bad habits’ such as trapping their wrists or bending forwards!
  • Advice about microbreaks and rest breaks

What equipment is included under DSE?

Display Screen Equipment is any screen that displays information. the most common DSE includes monitors, laptops, tablets and smartphone.

A DSE Risk Assessment is required for anyone who uses a screen device from as little as 15-30 minutes per day, or any use where the set up is not ideal for their needs and requires review, is causing health difficulties, including aches and pains.

Reasonable Adjustments

More than a Risk Assessment is required, when an individual has medical requirements. The Equality Act 2010  states that the employer has a responsibility to make the workplace safe for their employees and to implement Reasonable Adjustments.

sit and stand desk ergonomic assessmentIn this instance we have defined this as an Ergonomic Assessment. This is a longer assessment, often within the office work setting, at the individuals workstation but also may be in other settings, such as factor environments.

The assessment includes time to review the medical situation with the individual. Adjustments and more detailed solutions are required. It may be that the individual’s anthropometric (body dimensions) measurements are needed for an alternative chair. It could be setting up a standing workstation is required.

Assessments are also conducted to support the return to work of an injured worker by ensuring that their workstation is designed to minimise any discomfort as they recover from their injury and prevent any aggravation of the injury. Also, for workers who work from home, to ensure their home work environment is safe and ergonomically set up.

See our Case Studies:

Ergonomic Assessment in an Office Role Case Study

Ergonomic Assessment of a Teacher Case Study

Ergonomic Assessment & Return-to-Work Case Study

See our blog articles related to this topic:

Contact Us for further advice and a quotation.

See our Useful Links page which includes diagnosis specific advice from organisations which can help.

What is a Workstation Assessment?

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CRF Institute/Britains Top Employers

Our visit from Alison was an eye-opener. We thought that we knew what we were doing but every single team member learned something new. We learned how to use our equipment properly, we learned how to sit properly and we have all made adjustments to how we work since her visit. Everyone in the team has given feedback since that they are more comfortable in their daily work, and one person who has been in pain for months has changed her position and is now pain-free. Alison is friendly, easy to work with and great value for money. As manager, I thought that I would have to invest in a lot of new equipment but the reality is simply that we weren’t using what we had properly. I would definitely use Alison again and will write a workstation assessment into our on-boarding process for any new employees joining our team.

Eleanor Nickerson, Manager CRF Institute/Britains Top Employers

OTAL Ltd

An Ergonomic Assessment provided by Healthywork was well worth the money. The chair has been set up correctly, and is now more comfortable for the user and we have purchased the desktop equipment they suggested and this along with correct layout and improved positioning has really helped towards resolving the discomfort experienced.

Linda Marston Human Resource Manager OTAL Limited - HO Birmingham Innovative solutions to and from West Africa

White Label Recruitment Marketing

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Thanks for the (DSE Risk Assessments) report. We’ve already acted on your recommendations, invested in a few key pieces of equipment and changed our (bad) habits. So thanks for helping us to proactively stay healthy or keep our legacy issues in check!

(January 2018)

Tracey Anderson
White Label Recruitment Marketing

FCE testimonial by WTW

FCE testimonial by WTW

FCE testimonial by WTW

I met with our client, Electrolux on Friday to review all their services and they couldn’t praise your recent report highly enough.  It is enabling them to work with the employee much more constructively. They advised that they will not hesitate to use your services again – so thank you so much.

 

 

Kate Barnes, Commercial Manager
Willis Towers Watson

GMG Color Ltd

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‘I contacted Alison a couple of months ago and she came up to see me and my team quite recently, Alison was very thorough with everyone, some people needed an hour with her others just 10 minutes, however everybody got something out of her visit, the visit was informative but not long winded and not rushed.

I was also very impressed with the level of information supplied for each individual after the visit, which has enabled me to order what was needed (however I could have done without the cost this involved!!).

Overall I would highly recommend Alison and Healthywork Ltd’. (June 2017)

Ian Probert
GMG Color Ltd

AME

Healthywork Clients - AME

Alison has carried out 100s of assessments for AME some of which have involved multi disciplinary work with other stakeholders such as physiotherapists, computer technicians. Her work with the NHS and medical knowledge has brought an enhanced level of credibility to the work based employment assessment that she undertakes.

Clients trust her, she is diplomatic and highly professional at all times even when placed under considerable pressure to meet tight deadlines and juggle conflicting priorities.

Andy Taylor, Access Made Easy

Viridor Ltd

I found today’s assessment very helpful indeed, and am trying my best to keep my keyboard as close to me as possible – makes a big difference when I do, it’s even increased my speed and accuracy, lol.

Also, and more to the point, the pain in my back hasn’t got any worse today, and I haven’t used the wrist support, so having my arms supported (on arm rests) is clearly doing something for them already.

V. Jones Viridor Ltd

ARK Schools

Healthywork Clients - Capital Group

Ergonomic Assessments at ARK in London and at one of the Academies in Elephant and Castle, South london, assessing the ergonomic needs of teachers.

ARK Schools, based in Central london

Somek and Associates

Healthywork Clients - Somek

I have known and worked with Alison Biggs of Healthywork since 2003. I have always found her to be extremely professional and committed any work project, and very knowledgeable about her specialist field.

Ergonomic Assessments and Functional Capacity Assessments for Medico-legal cases provided in Essex, Hertfordshire, Oxfordshire, Northamptonshire and London.

Alison Somek

Axminster Carpets

Healthywork Clients - Axminster Carpets

Our HR advisor has read your report and said it was the best she has read in 35 years!

Worksite Assessment performed in Axminster, Devon.

Adam Clark