Healthywork Assessment Outcome Measures Feedback from individuals assessed during 2013

Survey

Individuals who were referred for a DSE Assessment were given feedback forms to complete immediately following their assessments. The feedback was completed on an anonymous basis.

Individuals were asked to rate their response in three areas:

  1. To rate their workstation positioning knowledge before and after the assessment on a scale of 0-10, where 0 is ‘no knowledge’ and 10 is ‘very knowledgeable’.
  2. To rate their comfort before and after the assessment on a scale of 0-10, where 0 is ‘no comfort’ and 10 is ‘very comfortable’.
  3. To rate their chair adjustment knowledge before and after the assessment on a scale of 0-10, where 0 is ‘no knowledge’ and 10 is ‘very knowledgeable’.

Results

On all feedback forms, respondents had reported an increase in knowledge/comfort.

The workstation positioning knowledge rating prior to the assessment was an average score of 30%, after the assessment it was an average score of 82%, thus an increase of knowledge by 52%

The average comfort rating prior to the assessment was an average score of 44%, after the assessment it was an average score of 71%, thus an improvement in comfort by 27%

The chair adjustment knowledge rating prior to the assessment was an average score of 24%, after the assessment it was an average score of 82%, thus an increase of knowledge by 58%

Other comments made:

‘That was very helpful. Thanks!’

‘Very useful!’                       ‘Very Helpful, Thank you!’

‘I expect this (comfort) to improve after I make changes’ (20% comfort rate prior assessment increased to 60% comfort rate post assessment).

‘Desk to be adjusted so will know more once this is done’ (Comfort TBC).

‘Unsure what the mid to long term effects will be on my back after adjusting my chair’ (30% comfort rate prior to assessment, increased to 50% comfort rate post assessment).

What are the benefits of a Workstation Risk Assessment?
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Our visit from Alison was an eye-opener. We thought that we knew what we were doing but every single team member learned something new. We learned how to use our equipment properly, we learned how to sit properly and we have all made adjustments to how we work since her visit. Everyone in the team has given feedback since that they are more comfortable in their daily work, and one person who has been in pain for months has changed her position and is now pain-free. Alison is friendly, easy to work with and great value for money. As manager, I thought that I would have to invest in a lot of new equipment but the reality is simply that we weren’t using what we had properly. I would definitely use Alison again and will write a workstation assessment into our on-boarding process for any new employees joining our team.

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They continue to be our first choice when requiring vocational related assessments/reports.

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Thanks for the (DSE Risk Assessments) report. We’ve already acted on your recommendations, invested in a few key pieces of equipment and changed our (bad) habits. So thanks for helping us to proactively stay healthy or keep our legacy issues in check!

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Thank you once again for the excellent service you have provided.  Jane was very satisfied with the assessment and I would be happy to recommend you to others needing workstation or other work-place assessments. (December 2017)

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