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Ergonomic Assessment in an Office Role Case Study

This Ergonomic Assessment in an Office Role Case Study  shows the positive outcome when Occupational Health Services are utilised.

The Need:

A man with long term health conditions (Diabetes, Multiple Sclerosis and a heart condition) was referred for an Ergonomic Assessment. He was experiencing fatigue, back spasms, visual problems, coccyx pain from a previous injury and memory difficulties when fatigued. He is currently working in a supervisory/managerial role within a factory in Stevenage.

The Objective:

To assess the individual and his work tasks with a view to making recommendations about reasonable adjustments under the Equality Act (2010) previously the Disability Discrimination Act (DDA) 1995, 2005.

The Input:

An Ergonomic Assessment was performed. The medical problems were discussed and advice was given on future management in the work environment. The difficulties were identified and solutions made.

The Solutions:

1. Recommendation of an office chair with coccyx cut out and independent movement mechanism to increase sitting comfort.

2. Re-positioned the computer equipment and set it up for the needs of the individual. (Lowered screen height to suit bifocal glasses and set up extra large fonts, changed display and screen resolution). Larger flat monitor also recommended (26 inch).

3. A high contrast keyboard to ease vision of the keys.

4. Large button phone to ease use due to vision.

5. Copyholder to position notes for ease of copying onto pc, to ease posture.

6. Use of a lightweight sloping stool to use on work floor to reduce the amount of standing and walking performed.

The Result:

Immediate improvements to help with the use of the computer (set up during the assessment) were noticed by the individual. With the other equipment recommendations and suggestions to change the work methods, fatigue levels were thus eased and enabled the worker to perform the work role more easily.

See HSE information about Ergonomic Assessment Office Role environments: Working with Display Screen Equipment (DSE)

See our other Case Studies:

Ergonomic Assessment of a Teacher Case Study

Ergonomic Assessment of Office Tasks Case Study

Also see our blog articles related to this service:

See more details about an Ergonomic Assessment 

Contact Us to discuss your requirements.

See our Useful Links page which includes diagnosis specific advice from organisations which can help.

Ergonomic Assessment in an Office role – Case Study

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Testimonials

OTAL Ltd

An Ergonomic Assessment provided by Healthywork was well worth the money. The chair has been set up correctly, and is now more comfortable for the user and we have purchased the desktop equipment they suggested and this along with correct layout and improved positioning has really helped towards resolving the discomfort experienced.

Linda Marston Human Resource Manager OTAL Limited - HO Birmingham Innovative solutions to and from West Africa

Watford Borough Council

Healthywork Clients - Watford Borough Council

Thanks very much for the (Functional Capacity) report which we have found extremely useful

Nicola Sharp

Qualification Curriculum Authority

Healthywork Clients - QCDA

Friendly, helpful and informative, since Healthywork assessed my workstation and advised me, my bad back is better. What more do I need to say?

Mr Sam Morris, Qualification Curriculum Authority, Central london

CHP Consulting

Healthywork Clients - CHP Consulting

When standard instructions on worstation ergonomics didn’t result in any improvement in back pain, Alison provided expert professional guidance. This was constructive, practical and demonstrated the value of experience in this area.

Mr Antony Moss

Atos Healthcare

Assessments for Atos Healthcare

Alison has provided a regular service to Atos Healthcare since July 2007. She is professional, flexible and delivers to timescales and her services have been valued by us and our customer Royal Mail.

Mrs Santu Bhudia, Atos Healthcare

Survey feedback following a DSE Assessment

Well worth having a trained professional actually observe you at your workspace as small adjustments can improve comfort and health.

Sept 2017

Anonymous

Axminster Carpets

Healthywork Clients - Axminster Carpets

Our HR advisor has read your report and said it was the best she has read in 35 years!

Worksite Assessment performed in Axminster, Devon.

Adam Clark

GMG Color Ltd

Ergonomic Assessment Functional Capacity Assessment Evaluation DSE Assessment Workstation Milton Keynes Cambridge Oxford North London - gmg

‘I contacted Alison a couple of months ago and she came up to see me and my team quite recently, Alison was very thorough with everyone, some people needed an hour with her others just 10 minutes, however everybody got something out of her visit, the visit was informative but not long winded and not rushed.

I was also very impressed with the level of information supplied for each individual after the visit, which has enabled me to order what was needed (however I could have done without the cost this involved!!).

Overall I would highly recommend Alison and Healthywork Ltd’. (June 2017)

Ian Probert
GMG Color Ltd

David Higham Associates

Healthywork Clients - David Higham

They (the employees) were all happy with the work you did on the day you came in. Thanks a lot for your help. (Workstation Risk Assessments, November 2011)

Tine Nielsen David Higham Associates

Sensory Dimensions

Ergonomic Assessment Functional Capacity Assessment Evaluation DSE Assessment Workstation Milton Keynes Cambridge Oxford North London - sensory

Many thanks indeed for the report.  Very thorough and a lot for us to do to help our member of staff.

I really appreciate the quick turn around.  (May 2017)

Simon Hails
Sensory Dimensions