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Ergonomic Assessment in an Office Role Case Study

This Ergonomic Assessment in an Office Role Case Study  shows the positive outcome when Occupational Health Services are utilised.

The Need:

A man with long term health conditions (Diabetes, Multiple Sclerosis and a heart condition) was referred for an Ergonomic Assessment. He was experiencing fatigue, back spasms, visual problems, coccyx pain from a previous injury and memory difficulties when fatigued. He is currently working in a supervisory/managerial role within a factory in Stevenage.

The Objective:

To assess the individual and his work tasks with a view to making recommendations about reasonable adjustments under the Equality Act (2010) previously the Disability Discrimination Act (DDA) 1995, 2005.

The Input:

An Ergonomic Assessment was performed. The medical problems were discussed and advice was given on future management in the work environment. The difficulties were identified and solutions made.

The Solutions:

1. Recommendation of an office chair with coccyx cut out and independent movement mechanism to increase sitting comfort.

2. Re-positioned the computer equipment and set it up for the needs of the individual. (Lowered screen height to suit bifocal glasses and set up extra large fonts, changed display and screen resolution). Larger flat monitor also recommended (26 inch).

3. A high contrast keyboard to ease vision of the keys.

4. Large button phone to ease use due to vision.

5. Copyholder to position notes for ease of copying onto pc, to ease posture.

6. Use of a lightweight sloping stool to use on work floor to reduce the amount of standing and walking performed.

The Result:

Immediate improvements to help with the use of the computer (set up during the assessment) were noticed by the individual. With the other equipment recommendations and suggestions to change the work methods, fatigue levels were thus eased and enabled the worker to perform the work role more easily.

See HSE information about Ergonomic Assessment Office Role environments: Working with Display Screen Equipment (DSE)

See our other Case Studies:

Ergonomic Assessment of a Teacher Case Study

Ergonomic Assessment of Office Tasks Case Study

Also see our blog articles related to this service:

See more details about an Ergonomic Assessment 

Contact Us to discuss your requirements.

See our Useful Links page which includes diagnosis specific advice from organisations which can help.

Ergonomic Assessment in an Office role – Case Study

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Testimonials

Viridor Ltd

I found today’s assessment very helpful indeed, and am trying my best to keep my keyboard as close to me as possible – makes a big difference when I do, it’s even increased my speed and accuracy, lol.

Also, and more to the point, the pain in my back hasn’t got any worse today, and I haven’t used the wrist support, so having my arms supported (on arm rests) is clearly doing something for them already.

V. Jones Viridor Ltd

FCE testimonial by Snows Group

FCE testimonial by Snows Group

FCE testimonial by Snows Group

We are extremely impressed with the service you have provided and will definitely keep your details on file for any future issues. (November 2011)

Samantha Cheesman Group HR Officer, Snows Group

Survey feedback following a DSE Assessment

Well worth having a trained professional actually observe you at your workspace as small adjustments can improve comfort and health.

Sept 2017

Anonymous

Sensory Dimensions

Ergonomic Assessment Functional Capacity Assessment Evaluation DSE Assessment Workstation Milton Keynes Cambridge Oxford North London - sensory

Many thanks indeed for the report.  Very thorough and a lot for us to do to help our member of staff.

I really appreciate the quick turn around.  (May 2017)

Simon Hails
Sensory Dimensions

Avantek Computer Ltd

Healthywork Clients - Avantek

Alison @healthywork provided a very comprehensive report with recommendations to suit our clients needs. A very professional service.

Ergonomic Assessments provided in Bath, Oxford and Leicestershire.

Tony Lees, Avantek Computer Ltd, Leicestershire

Watford Borough Council

Healthywork Clients - Watford Borough Council

Thanks very much for the (Functional Capacity) report which we have found extremely useful

Nicola Sharp

Qualification Curriculum Authority

Healthywork Clients - QCDA

Friendly, helpful and informative, since Healthywork assessed my workstation and advised me, my bad back is better. What more do I need to say?

Mr Sam Morris, Qualification Curriculum Authority, Central london

Somek and Associates

Healthywork Clients - Somek

I have known and worked with Alison Biggs of Healthywork since 2003. I have always found her to be extremely professional and committed any work project, and very knowledgeable about her specialist field.

Ergonomic Assessments and Functional Capacity Assessments for Medico-legal cases provided in Essex, Hertfordshire, Oxfordshire, Northamptonshire and London.

Alison Somek

Ergonomic Assessment testimonial by Capita

Ergonomic Assessment testimonial by Capita

Ergonomic Assessment testimonial by Capita

I would have absolutely no hesitation in recommending Alison Biggs from Healthywork Ltd. The reason is simple: she will provide the service that you require.

Healthywork delivered approx 750 Ergonomic Assessment to the customer Royal Bank of Scotland, and other companies in the RBS group such as Direct Line, NIG Insurance, Churchill Insurance, Coutts & Drummonds. Assessments were conducted all over the UK as bank branch and regional office assessments were required.

Fiona Colegrave

CHP Consulting

Healthywork Clients - CHP Consulting

When standard instructions on worstation ergonomics didn’t result in any improvement in back pain, Alison provided expert professional guidance. This was constructive, practical and demonstrated the value of experience in this area.

Mr Antony Moss