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Ergonomic Assessment in an Office Role Case Study

This Ergonomic Assessment in an Office Role Case Study  shows the positive outcome when Occupational Health Services are utilised.

The Need:

A man with long term health conditions (Diabetes, Multiple Sclerosis and a heart condition) was referred for an Ergonomic Assessment. He was experiencing fatigue, back spasms, visual problems, coccyx pain from a previous injury and memory difficulties when fatigued. He is currently working in a supervisory/managerial role within a factory in Stevenage.

The Objective:

To assess the individual and his work tasks with a view to making recommendations about reasonable adjustments under the Equality Act (2010) previously the Disability Discrimination Act (DDA) 1995, 2005.

The Input:

An Ergonomic Assessment was performed. The medical problems were discussed and advice was given on future management in the work environment. The difficulties were identified and solutions made.

The Solutions:

1. Recommendation of an office chair with coccyx cut out and independent movement mechanism to increase sitting comfort.

2. Re-positioned the computer equipment and set it up for the needs of the individual. (Lowered screen height to suit bifocal glasses and set up extra large fonts, changed display and screen resolution). Larger flat monitor also recommended (26 inch).

3. A high contrast keyboard to ease vision of the keys.

4. Large button phone to ease use due to vision.

5. Copyholder to position notes for ease of copying onto pc, to ease posture.

6. Use of a lightweight sloping stool to use on work floor to reduce the amount of standing and walking performed.

The Result:

Immediate improvements to help with the use of the computer (set up during the assessment) were noticed by the individual. With the other equipment recommendations and suggestions to change the work methods, fatigue levels were thus eased and enabled the worker to perform the work role more easily.

See HSE information about Ergonomic Assessment Office Role environments: Working with Display Screen Equipment (DSE)

See our other Case Studies:

Ergonomic Assessment of a Teacher Case Study

Ergonomic Assessment of Office Tasks Case Study

Also see our blog articles related to this service:

See more details about an Ergonomic Assessment 

Contact Us to discuss your requirements.

See our Useful Links page which includes diagnosis specific advice from organisations which can help.

Ergonomic Assessment in an Office role – Case Study

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I have known and worked with Alison Biggs of Healthywork since 2003. I have always found her to be extremely professional and committed any work project, and very knowledgeable about her specialist field.

Ergonomic Assessments and Functional Capacity Assessments for Medico-legal cases provided in Essex, Hertfordshire, Oxfordshire, Northamptonshire and London.

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Alison @healthywork provided a very comprehensive report with recommendations to suit our clients needs. A very professional service.

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We are extremely impressed with the service you have provided and will definitely keep your details on file for any future issues. (November 2011)

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Enable Therapy Services Ltd has used the services of Healthywork Ltd on many occasions over the last 18 months.

We have found their services efficient and their reports excellent.

They continue to be our first choice when requiring vocational related assessments/reports.

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If you use Healthywork you will receive an unbiased, factual assessment on an individual and their circumstances, constructed in such a way that is helpful to both parties.

Malcolm Paxman

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Healthywork Ltd have been extremely helpful over the last year and provided us with a very good service at very short notice.

The quality of their work place assessment reports and recommendations are extremely high. In addition, the employees involved have commented on the extremely helpful knowledge and support provided by the work place assessor.

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Sarah de Vere, HR Manager, Higher Education Funding Council for England, based in Bristol
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Alison Biggs has been a Specialised Assessor on KMG Health Partners roster since its UK inception in 2004. We highly recommend her based on her knowledge, skills, diversity, quality and client / customer care. She has also been extremely flexible with scheduling and geographic locations. You can expect positive outcomes from accessing her service.

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Healthywork were very efficient and able to help us with several situations. If you need a fresh pair of eyes with a medical focus to look at an employee health issue, I would recommend them.

Jo Byrne, Central London

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Alison has carried out 100s of assessments for AME some of which have involved multi disciplinary work with other stakeholders such as physiotherapists, computer technicians. Her work with the NHS and medical knowledge has brought an enhanced level of credibility to the work based employment assessment that she undertakes.

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Andy Taylor, Access Made Easy

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We all enjoyed our recent training update, it was really useful and informative. I have completed 2 ergonomic assessments since the training and I found it really helped.

(Ergonomic Training delivered, 2012)

Judith Fowler, Assistant Facilities Manager, HEFCE