Ergonomic Assessment in an Office role

Ergonomic Assessment in an Office Role Case Study

This Ergonomic Assessment in an Office Role Case Study shows the positive outcome when Occupational Health Services are utilised.

The Need:

A man with long term health conditions (Diabetes, Multiple Sclerosis and a heart condition) was referred for an Ergonomic Assessment. He was experiencing fatigue, back spasms, visual problems, coccyx pain from a previous injury and memory difficulties when fatigued. He is currently working in a supervisory/managerial role within a factory in Stevenage.

The Objective:

To assess the individual and his work tasks with a view to making recommendations about reasonable adjustments under the Equality Act (2010) previously the Disability Discrimination Act (DDA) 1995, 2005.

The Input:

An Ergonomic Assessment was performed. The medical problems were discussed and advice was given on future management in the work environment. The difficulties were identified and solutions made.

The Solutions:

1. Recommendation of an office chair with coccyx cut out and independent movement mechanism to increase sitting comfort.

2. Re-positioned the computer equipment and set it up for the needs of the individual. (Lowered screen height to suit bifocal glasses and set up extra large fonts, changed display and screen resolution). Larger flat monitor also recommended (26 inch).

3. A high contrast keyboard to ease vision of the keys.

4. Large button phone to ease use due to vision.

5. Copyholder to position notes for ease of copying onto pc, to ease posture.

6. Use of a lightweight sloping stool to use on work floor to reduce the amount of standing and walking performed.

The Result:

Immediate improvements to help with the use of the computer (set up during the assessment) were noticed by the individual. With the other equipment recommendations and suggestions to change the work methods, fatigue levels were thus eased and enabled the worker to perform the work role more easily.

See HSE information about Ergonomic Assessment Office Role environments: Working with Display Screen Equipment (DSE)

See our other Case Studies:

Ergonomic Assessment of a Teacher Case Study

Ergonomic Assessment of Office Tasks Case Study

Also see our blog articles related to this service:

See more details about an Ergonomic Assessment

See our Useful Links page which includes diagnosis specific advice from organisations which can help.

Ergonomic Assessment in an Office role – Case Study

Testimonials

ARK Schools

Ergonomic Assessments at ARK in London and at one of the Academies in Elephant and Castle, South london, assessing the ergonomic needs of teachers.

ARK Schools, based in Central london

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HEFCE

Healthywork Ltd have been extremely helpful over the last year and provided us with a very good service at very short notice.

The quality of their work place assessment reports and recommendations are extremely high. In addition, the employees involved have commented on the extremely helpful knowledge and support provided by the work place assessor.

(Assessments provided in Bristol and Central London).

Sarah de Vere, HR Manager, Higher Education Funding Council for England, based in Bristol

HEFCE

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Qualification Curriculum Authority

Friendly, helpful and informative, since Healthywork assessed my workstation and advised me, my bad back is better. What more do I need to say?

Mr Sam Morris, Qualification Curriculum Authority, Central london

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OTAL Ltd

An Ergonomic Assessment provided by Healthywork was well worth the money. The chair has been set up correctly, and is now more comfortable for the user and we have purchased the desktop equipment they suggested and this along with correct layout and improved positioning has really helped towards resolving the discomfort experienced.

Linda Marston Human Resource Manager OTAL Limited - HO Birmingham Innovative solutions to and from West Africa

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AME

Alison has carried out 100s of assessments for AME some of which have involved multi disciplinary work with other stakeholders such as physiotherapists, computer technicians. Her work with the NHS and medical knowledge has brought an enhanced level of credibility to the work based employment assessment that she undertakes.

Clients trust her, she is diplomatic and highly professional at all times even when placed under considerable pressure to meet tight deadlines and juggle conflicting priorities.

Andy Taylor, Access Made Easy

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Watford Borough Council

Thanks very much for the (Functional Capacity) report which we have found extremely useful

Nicola Sharp

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Survey feedback following a DSE Assessment

It (The DSE Assessment) provided some invaluable advice and recommendations to help make my workstation more comfortable and prevent future injury.

Anonymous

Jan 2018

Anonymous

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Viridor Ltd

I found today’s assessment very helpful indeed, and am trying my best to keep my keyboard as close to me as possible – makes a big difference when I do, it’s even increased my speed and accuracy, lol.

Also, and more to the point, the pain in my back hasn’t got any worse today, and I haven’t used the wrist support, so having my arms supported (on arm rests) is clearly doing something for them already.

V. Jones Viridor Ltd

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UNUM

Alison is professional at all times, she is easy to work with, adaptable and open to discussing how, through the reports she produces she can meet the changing needs of her clients.

Elaine Cook

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Somek and Associates

I have known and worked with Alison Biggs of Healthywork since 2003. I have always found her to be extremely professional and committed any work project, and very knowledgeable about her specialist field.

Ergonomic Assessments and Functional Capacity Assessments for Medico-legal cases provided in Essex, Hertfordshire, Oxfordshire, Northamptonshire and London.

Alison Somek

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Occupational Health Services

Ergonomic Assessment in an Office role – Case Study