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Ergonomic Assessment in an Office Role Case Study

This Ergonomic Assessment in an Office Role Case Study  shows the positive outcome when Occupational Health Services are utilised.

The Need:

A man with long term health conditions (Diabetes, Multiple Sclerosis and a heart condition) was referred for an Ergonomic Assessment. He was experiencing fatigue, back spasms, visual problems, coccyx pain from a previous injury and memory difficulties when fatigued. He is currently working in a supervisory/managerial role within a factory in Stevenage.

The Objective:

To assess the individual and his work tasks with a view to making recommendations about reasonable adjustments under the Equality Act (2010) previously the Disability Discrimination Act (DDA) 1995, 2005.

The Input:

An Ergonomic Assessment was performed. The medical problems were discussed and advice was given on future management in the work environment. The difficulties were identified and solutions made.

The Solutions:

1. Recommendation of an office chair with coccyx cut out and independent movement mechanism to increase sitting comfort.

2. Re-positioned the computer equipment and set it up for the needs of the individual. (Lowered screen height to suit bifocal glasses and set up extra large fonts, changed display and screen resolution). Larger flat monitor also recommended (26 inch).

3. A high contrast keyboard to ease vision of the keys.

4. Large button phone to ease use due to vision.

5. Copyholder to position notes for ease of copying onto pc, to ease posture.

6. Use of a lightweight sloping stool to use on work floor to reduce the amount of standing and walking performed.

The Result:

Immediate improvements to help with the use of the computer (set up during the assessment) were noticed by the individual. With the other equipment recommendations and suggestions to change the work methods, fatigue levels were thus eased and enabled the worker to perform the work role more easily.

See HSE information about Ergonomic Assessment Office Role environments: Working with Display Screen Equipment (DSE)

See our other Case Studies:

Ergonomic Assessment of a Teacher Case Study

Ergonomic Assessment of Office Tasks Case Study

Also see our blog articles related to this service:

See more details about an Ergonomic Assessment 

Contact Us to discuss your requirements.

See our Useful Links page which includes diagnosis specific advice from organisations which can help.

Ergonomic Assessment in an Office role – Case Study

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Testimonials

OTAL Ltd

An Ergonomic Assessment provided by Healthywork was well worth the money. The chair has been set up correctly, and is now more comfortable for the user and we have purchased the desktop equipment they suggested and this along with correct layout and improved positioning has really helped towards resolving the discomfort experienced.

Linda Marston Human Resource Manager OTAL Limited - HO Birmingham Innovative solutions to and from West Africa

Ergonomic Assessment testimonial by Capita

Ergonomic Assessment testimonial by Capita

Ergonomic Assessment testimonial by Capita

I would have absolutely no hesitation in recommending Alison Biggs from Healthywork Ltd. The reason is simple: she will provide the service that you require.

Healthywork delivered approx 750 Ergonomic Assessment to the customer Royal Bank of Scotland, and other companies in the RBS group such as Direct Line, NIG Insurance, Churchill Insurance, Coutts & Drummonds. Assessments were conducted all over the UK as bank branch and regional office assessments were required.

Fiona Colegrave

AME

Healthywork Clients - AME

Alison has carried out 100s of assessments for AME some of which have involved multi disciplinary work with other stakeholders such as physiotherapists, computer technicians. Her work with the NHS and medical knowledge has brought an enhanced level of credibility to the work based employment assessment that she undertakes.

Clients trust her, she is diplomatic and highly professional at all times even when placed under considerable pressure to meet tight deadlines and juggle conflicting priorities.

Andy Taylor, Access Made Easy

Enable Therapy Services Ltd

Healthywork Clients - Enable Therapy Services

Enable Therapy Services Ltd has used the services of Healthywork Ltd on many occasions over the last 18 months.

We have found their services efficient and their reports excellent.

They continue to be our first choice when requiring vocational related assessments/reports.

Ergonomic Assessments, Functional Capacity Assessments and Vocational Assessments provided in Glocester, Kent, Hertfordshire, Bedfordshire, Nottinghamshire, Derbyshire, Hampshire, West Sussex, Cambridgeshire, Leicestershire, Shropshire and Avon.

Julie Kendall, Wetherby

Faculty of Pharmaceutical Medicine

Healthywork Clients - Top employers

Alison provided workstation assessments and advice during our relocation. Although we are a small organisation it was important to obtain professional and expert help and I would recommend Alison to others without hesitation. (Workstation Risk Assessments and Ergonomic Assessments 2012)

Kathryn Swanston, Chief Executive, Faculty of Pharmaceutical Medicine

Survey feedback following a DSE Assessment

Well worth having a trained professional actually observe you at your workspace as small adjustments can improve comfort and health.

Sept 2017

Anonymous

White Label Recruitment Marketing

Ergonomic Assessment Functional Capacity Assessment Evaluation DSE Assessment Workstation Milton Keynes Cambridge Oxford North London - white label

Thanks for the (DSE Risk Assessments) report. We’ve already acted on your recommendations, invested in a few key pieces of equipment and changed our (bad) habits. So thanks for helping us to proactively stay healthy or keep our legacy issues in check!

(January 2018)

Tracey Anderson
White Label Recruitment Marketing

Capital International

Healthywork were very efficient and able to help us with several situations. If you need a fresh pair of eyes with a medical focus to look at an employee health issue, I would recommend them.

Jo Byrne, Central London

Survey feedback following a DSE Assessment

It (The DSE Assessment) provided some invaluable advice and recommendations to help make my workstation more comfortable and prevent future injury.

Anonymous

Jan 2018

Anonymous

Viridor Ltd

I found today’s assessment very helpful indeed, and am trying my best to keep my keyboard as close to me as possible – makes a big difference when I do, it’s even increased my speed and accuracy, lol.

Also, and more to the point, the pain in my back hasn’t got any worse today, and I haven’t used the wrist support, so having my arms supported (on arm rests) is clearly doing something for them already.

V. Jones Viridor Ltd