Ergonomic Assessment & Return-to-Work – Case Study

This Ergonomic Assessment & Return-to-Work Case Study  shows the positive outcome when Occupational Health Services are utilised.

The Need:

A lady was working with neck pain, aches in her wrists and upper arm pain. This had worsened despite previous assessments and adjustments in the workplace. She was on long term sick leave, for more than 1 year and wanted to return to work.

The Objective:

To assess the work tasks and the employee, with a view to her returning to work with suitable adjustments and a graduated return to work programme. Therefore an Ergonomic Assessment and Return to work programme were required. This assessment falls under the DSE Regulations 1992 and Equality Act 2010, to consider reasonable adjustments in the workplace in order to rehabilitate an employee back to work.

The Solution:

The lady attended her workplace for the assessment. The medical problems were discussed and advice was given on future health management.

The workstation was assessed, which involved assessing the desk, chair, computer equipment in use and optimal layout of the equipment when performing various tasks.

Also the performance of other tasks were assessed and the task mix and the taking of breaks and postural changes were discussed.

Lighting and other environmental factors were also considered. Improvements that could be made during the assessment were conducted.

A return to work plan was agreed with the lady and with the manager, to re-introduce her to work and to gradually increase her hours over the following weeks.

It was important that she did not return until the assessment recommendations were in place. Follow ups were also recommended to support her in the return to work process.

An advice sheet was provided to summarise the recommendations made and to provide the main points to consider when setting up the work area.

A full written report was compiled after the visit, summarising each factor of the work area and the recommendations. This included recommending suitable furniture and desk top items to make her more comfortable. Listing the specific products and the supplier details. Also detailing a specific plan of hours for her to commence.

The Result:

The equipment was purchased and the lady was able to return to work and gradually increase her hours.

She was able to implement the advice and recommendations.

She gained more understanding regarding managing her medical condition when performing work tasks.

Several follow up visits were conducted to provide further support, advice about increasing her work hours. Overall, contact was maintained for a further 14 months.

This lady is now working full time, managing her condition successfully and knows what her working abilities, needs and solutions are.

See our other Case Studies:

Ergonomic Assessment in an Office Role Case Study

Ergonomic Assessment of a Teacher Case Study

Ergonomic Assessment of Office Tasks Case Study

Also see our blog articles related to this service:

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Ergonomic Assessment & Return-to-Work – Case Study

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CHP Consulting

Healthywork Clients - CHP Consulting

When standard instructions on worstation ergonomics didn’t result in any improvement in back pain, Alison provided expert professional guidance. This was constructive, practical and demonstrated the value of experience in this area.

Mr Antony Moss

Axminster Carpets

Healthywork Clients - Axminster Carpets

Our HR advisor has read your report and said it was the best she has read in 35 years!

Worksite Assessment performed in Axminster, Devon.

Adam Clark

Survey feedback following a DSE Assessment

It (The DSE Assessment) provided some invaluable advice and recommendations to help make my workstation more comfortable and prevent future injury.

Anonymous

Jan 2018

Anonymous

Ergonomic Assessment Testimonial by Fegans

Ergonomic Assessment Fegans

Ergonomic Assessment Testimonial by Fegans

Thank you once again for the excellent service you have provided.  Jane was very satisfied with the assessment and I would be happy to recommend you to others needing workstation or other work-place assessments. (December 2017)

Linden Sanders, Operations Director
Fegans

Survey feedback following a DSE Assessment

Well worth having a trained professional actually observe you at your workspace as small adjustments can improve comfort and health.

Sept 2017

Anonymous

Watford Borough Council

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Thanks very much for the (Functional Capacity) report which we have found extremely useful

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I have known and worked with Alison Biggs of Healthywork since 2003. I have always found her to be extremely professional and committed any work project, and very knowledgeable about her specialist field.

Ergonomic Assessments and Functional Capacity Assessments for Medico-legal cases provided in Essex, Hertfordshire, Oxfordshire, Northamptonshire and London.

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Thanks for the (DSE Risk Assessments) report. We’ve already acted on your recommendations, invested in a few key pieces of equipment and changed our (bad) habits. So thanks for helping us to proactively stay healthy or keep our legacy issues in check!

(January 2018)

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Avantek Computer Ltd

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Alison @healthywork provided a very comprehensive report with recommendations to suit our clients needs. A very professional service.

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Tony Lees, Avantek Computer Ltd, Leicestershire

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Alison is professional at all times, she is easy to work with, adaptable and open to discussing how, through the reports she produces she can meet the changing needs of her clients.

Elaine Cook