Ergonomic Assessment & Return-to-Work – Case Study

This Ergonomic Assessment & Return-to-Work Case Study  shows the positive outcome when Occupational Health Services are utilised.

The Need:

A lady was working with neck pain, aches in her wrists and upper arm pain. This had worsened despite previous assessments and adjustments in the workplace. She was on long term sick leave, for more than 1 year and wanted to return to work.

The Objective:

To assess the work tasks and the employee, with a view to her returning to work with suitable adjustments and a graduated return to work programme. Therefore an Ergonomic Assessment and Return to work programme were required. This assessment falls under the DSE Regulations 1992 and Equality Act 2010, to consider reasonable adjustments in the workplace in order to rehabilitate an employee back to work.

The Solution:

The lady attended her workplace for the assessment. The medical problems were discussed and advice was given on future health management.

The workstation was assessed, which involved assessing the desk, chair, computer equipment in use and optimal layout of the equipment when performing various tasks.

Also the performance of other tasks were assessed and the task mix and the taking of breaks and postural changes were discussed.

Lighting and other environmental factors were also considered. Improvements that could be made during the assessment were conducted.

A return to work plan was agreed with the lady and with the manager, to re-introduce her to work and to gradually increase her hours over the following weeks.

It was important that she did not return until the assessment recommendations were in place. Follow ups were also recommended to support her in the return to work process.

An advice sheet was provided to summarise the recommendations made and to provide the main points to consider when setting up the work area.

A full written report was compiled after the visit, summarising each factor of the work area and the recommendations. This included recommending suitable furniture and desk top items to make her more comfortable. Listing the specific products and the supplier details. Also detailing a specific plan of hours for her to commence.

The Result:

The equipment was purchased and the lady was able to return to work and gradually increase her hours.

She was able to implement the advice and recommendations.

She gained more understanding regarding managing her medical condition when performing work tasks.

Several follow up visits were conducted to provide further support, advice about increasing her work hours. Overall, contact was maintained for a further 14 months.

This lady is now working full time, managing her condition successfully and knows what her working abilities, needs and solutions are.

See our other Case Studies:

Ergonomic Assessment in an Office Role Case Study

Ergonomic Assessment of a Teacher Case Study

Ergonomic Assessment of Office Tasks Case Study

Also see our blog articles related to this service:

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Ergonomic Assessment & Return-to-Work – Case Study

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HEFCE

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Healthywork Ltd have been extremely helpful over the last year and provided us with a very good service at very short notice.

The quality of their work place assessment reports and recommendations are extremely high. In addition, the employees involved have commented on the extremely helpful knowledge and support provided by the work place assessor.

(Assessments provided in Bristol and Central London).

Sarah de Vere, HR Manager, Higher Education Funding Council for England, based in Bristol
HEFCE

AME

Healthywork Clients - AME

Alison has carried out 100s of assessments for AME some of which have involved multi disciplinary work with other stakeholders such as physiotherapists, computer technicians. Her work with the NHS and medical knowledge has brought an enhanced level of credibility to the work based employment assessment that she undertakes.

Clients trust her, she is diplomatic and highly professional at all times even when placed under considerable pressure to meet tight deadlines and juggle conflicting priorities.

Andy Taylor, Access Made Easy

Axminster Carpets

Healthywork Clients - Axminster Carpets

Our HR advisor has read your report and said it was the best she has read in 35 years!

Worksite Assessment performed in Axminster, Devon.

Adam Clark

Basetek Ltd

The feedback from the staff is very positive and they all found it very interesting. (DSE Risk Assessments and Ergonomics Education sessions).

Françoise Ashfield BaseTek Ltd

Enable Therapy Services Ltd

Healthywork Clients - Enable Therapy Services

Enable Therapy Services Ltd has used the services of Healthywork Ltd on many occasions over the last 18 months.

We have found their services efficient and their reports excellent.

They continue to be our first choice when requiring vocational related assessments/reports.

Ergonomic Assessments, Functional Capacity Assessments and Vocational Assessments provided in Glocester, Kent, Hertfordshire, Bedfordshire, Nottinghamshire, Derbyshire, Hampshire, West Sussex, Cambridgeshire, Leicestershire, Shropshire and Avon.

Julie Kendall, Wetherby

Somek and Associates

Healthywork Clients - Somek

I have known and worked with Alison Biggs of Healthywork since 2003. I have always found her to be extremely professional and committed any work project, and very knowledgeable about her specialist field.

Ergonomic Assessments and Functional Capacity Assessments for Medico-legal cases provided in Essex, Hertfordshire, Oxfordshire, Northamptonshire and London.

Alison Somek

Viridor Ltd

I found today’s assessment very helpful indeed, and am trying my best to keep my keyboard as close to me as possible – makes a big difference when I do, it’s even increased my speed and accuracy, lol.

Also, and more to the point, the pain in my back hasn’t got any worse today, and I haven’t used the wrist support, so having my arms supported (on arm rests) is clearly doing something for them already.

V. Jones Viridor Ltd

GMG Color Ltd

Ergonomic Assessment Functional Capacity Assessment Evaluation DSE Assessment Workstation Milton Keynes Cambridge Oxford North London - gmg

‘I contacted Alison a couple of months ago and she came up to see me and my team quite recently, Alison was very thorough with everyone, some people needed an hour with her others just 10 minutes, however everybody got something out of her visit, the visit was informative but not long winded and not rushed.

I was also very impressed with the level of information supplied for each individual after the visit, which has enabled me to order what was needed (however I could have done without the cost this involved!!).

Overall I would highly recommend Alison and Healthywork Ltd’. (June 2017)

Ian Probert
GMG Color Ltd

FCE testimonial by Snows Group

FCE testimonial by Snows Group

FCE testimonial by Snows Group

We are extremely impressed with the service you have provided and will definitely keep your details on file for any future issues. (November 2011)

Samantha Cheesman Group HR Officer, Snows Group

CRF Institute/Britains Top Employers

Our visit from Alison was an eye-opener. We thought that we knew what we were doing but every single team member learned something new. We learned how to use our equipment properly, we learned how to sit properly and we have all made adjustments to how we work since her visit. Everyone in the team has given feedback since that they are more comfortable in their daily work, and one person who has been in pain for months has changed her position and is now pain-free. Alison is friendly, easy to work with and great value for money. As manager, I thought that I would have to invest in a lot of new equipment but the reality is simply that we weren’t using what we had properly. I would definitely use Alison again and will write a workstation assessment into our on-boarding process for any new employees joining our team.

Eleanor Nickerson, Manager CRF Institute/Britains Top Employers